Shipping policy
This policy applies to orders within the United States. It ensures clarity about our shipping processes and policies. By placing an order with us, you agree to the terms outlined below.
Shipping Charges
Free shipping on all orders.
Order Processing and Delivery Timeline
- Handling Time: Orders are processed within 0 business days (Monday to Saturday).
- Transit Time: Shipments typically take 1-9 business days (Monday to Saturday) to arrive after dispatch.
Delivery Terms
We ship orders using FedEx, USPS, and UPS to ensure reliable and timely delivery.
Address Changes
Once your order is in transit, we cannot change the delivery address. To request a change, please contact us within 24 hours of placing your order at support@nsrone.com.
Order Cancellations
If you change your mind, cancellations are allowed anytime before your order is dispatched. For dispatched orders, refer to our refund policy for assistance.
Damaged Parcels
If your parcel is damaged during transit:
- If possible, reject the delivery and notify us immediately.
- If the parcel is delivered without your presence, please contact our customer service team for further assistance.
Contact Information
Phone: +1 516-888-7544
Email: support@nsrone.com
Address: 87 Piccadilly Downs, Lynbrook, New York 11563, United States